Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our railway agent services or visit our website.

Information We Collect

• Name, mobile number, and email address
• Travel details including PNR number and journey information
• Payment-related details (processed securely via third-party gateways)
• Communication records for customer support

How We Use Your Information

• Provide railway ticket booking, cancellation, and rescheduling services
• Send booking confirmations, updates, and support messages
• Process payments and refunds
• Improve service quality and customer experience

Information Sharing

We do not sell or rent your personal data. Information is shared only with Indian Railways / IRCTC, payment gateways, or legal authorities when required by law.

Data Security

We follow reasonable security practices to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies to enhance user experience and analyze website performance. You can disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

Your Consent

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For any questions regarding this Privacy Policy, please contact us using the details available on our website.